UNEXT Ventures Pvt. Ltd. (“UNEXT”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect through www.unext.live, why we collect it, how we use it, and the choices available to you.
Information we collect
When you request counselling through our website, we may collect:
Mandatory:
- Full Name
- Phone Number
- Country Preference
Optional:
- Email Address
- Interested Programme or Pathway
- Current City
- Message or Question
We may also automatically record limited enquiry context such as:
- source page
- country/university viewed
- pathway interest
- submission date/time
- basic technical information required for website security and operation
We do not ask users through the counselling form to submit passport details, financial information, medical records or unnecessary identification documents.
Why we use your information
We may use your information to:
- respond to counselling requests
- contact you about programmes, universities, destinations, admissions, training or career opportunities you asked about
- understand your country/programme/university interest
- manage enquiries internally
- identify duplicate enquiries
- maintain communication records
- improve the website and counselling experience
- prevent spam, misuse or fraudulent submissions
- comply with applicable legal or regulatory requirements
Consent and contacting you
When you submit the counselling form, you agree that UNEXT may contact you regarding your enquiry using the details you provide.
You may ask us to stop promotional or non-essential communication by writing to: info@unext.live
Children and users under 18
Some students exploring education opportunities may be under 18.
Users under 18 should use our services with the involvement of a parent or legal guardian.
Where required by law, UNEXT may take reasonable steps to obtain or verify parental/guardian consent.
How we store and process information
Website enquiries may be processed using secure cloud infrastructure and service providers, including:
- Cloudflare
- Google Cloud
- Google Workspace
- Google Sheets
- Gmail
These providers may process information on our behalf according to their own security and data-processing practices.
Sharing of information
We do not sell personal information.
We may share information where reasonably necessary with:
- authorised UNEXT employees or representatives
- service providers supporting hosting, communication or storage
- educational institutions, authorised partners or service providers relevant to a specific application or requested service
- professional advisers
- regulatory, governmental or law-enforcement authorities where required by law
Educational institutions and third parties
If a user proceeds with an application, admission, visa, training, employment or related service, additional information may need to be shared with relevant institutions, authorities, service providers or authorised partners.
Separate forms, agreements, consent notices or third-party privacy policies may also apply.
Data security
UNEXT uses reasonable administrative and technical safeguards designed to protect information from unauthorised access, misuse, loss, unauthorised disclosure or alteration.
No internet-based system can be guaranteed completely secure.
Data retention
We retain personal information only as long as reasonably necessary for counselling, follow-up, requested services, business records, dispute resolution and legal/regulatory requirements.
When no longer required, information may be deleted or anonymised in accordance with applicable law and operational needs.
Your rights
Subject to applicable law, users may have rights to:
- request information about personal data being processed
- request correction or updating
- request erasure where applicable
- withdraw consent where processing is consent-based
- raise a grievance
- exercise other rights available under applicable data-protection law
Privacy requests can be sent to: info@unext.live
UNEXT may verify identity before acting on certain requests.
Grievances
For privacy-related requests or grievances:
Cookies and technical data
The website and infrastructure may use essential technical mechanisms for:
- site operation
- security
- abuse prevention
- session handling
- performance
If analytics, advertising cookies or other non-essential tracking are introduced later, this policy and any required consent mechanism should be updated.
External links
The website may contain links to universities, government websites, regulators, examination authorities or other third-party services.
UNEXT is not responsible for third-party privacy practices.
Changes to this Privacy Policy
This policy may be updated to reflect changes in services, legal requirements, technology or operational practices.
The latest version will be published on this page with an updated revision date.